Privacy Policy
How information is collected, used and protected.
Information we collect
We may collect information you provide through account registration, orders, support requests and contact forms. This can include your name, email address, phone number, billing details, order information and the content of your request.
Website systems may also record IP address, browser type, device information, access times, referring pages and cookies used for basic functionality, security and service improvement.
How information is used
- To process orders, deliver and maintain services.
- To provide technical support and respond to questions.
- To secure accounts, prevent abuse and investigate incidents.
- To improve website, product and customer experiences.
- To send service notices, invoices and relevant account communication.
- To meet legal, regulatory and contractual obligations.
Payments and providers
Payment transactions may be processed by third-party gateways. Those providers handle payment data under their own policies. We may share necessary information with infrastructure, domain, email, analytics or support providers that help deliver the service.
Cookies
Cookies and similar technologies can maintain sessions, remember preferences, improve security and measure website use. Browser settings can be used to manage cookies, although disabling them may affect account functionality.
Information sharing
We do not sell personal information. Information may be disclosed to trusted service providers, when required by law, to enforce service terms, or to protect customers, the public and our systems.
Security
Reasonable technical and organizational measures are used to protect information, including controlled access and encrypted transmission where appropriate. No internet service can promise absolute security.
Children
Services are not directed to children under 13, and we do not knowingly market to or collect personal information from them.
Email choices
Service and account messages may be necessary to provide hosting. Marketing messages, if sent, will include a way to unsubscribe in line with applicable requirements.
Contact
For privacy questions, contact support@onliveserver.com or use the contact page.